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+ | //If your main server is down// | ||
+ | - Manage servers--> | ||
+ | - Check if any proxy cut down connection between your main and our CMS | ||
+ | - Check if you can access ssh | ||
+ | - Once enter ssh run : “df –h” to check if you have any 100% full folder | ||
+ | - If yes delete and create some free space | ||
+ | - Run “service mysql restart” | ||
+ | - Run “/ | ||
+ | - As a final solution, reboot your main server | ||
+ | - If the problem still occurs, please take a backup from your local backup option in your panel, save it locally, delete main server from manage servers menu, install main server again, put your backup in the exact same directory that it was before, go to database manager, restore your backup. | ||
+ | - If you cannot take a backup from your local backup option, please follow the steps given in How to take backup from SSH - How to restore backup from SSH FAQ | ||
+ | - Please always make sure that you delete your logs often with your TOOLS. | ||
+ | //If your load balance is down// | ||
+ | - Check if you can access ssh | ||
+ | - Once enter ssh run: “df –h” to check if you have any 100% full folder | ||
+ | - If yes delete and create some free space | ||
+ | - Run “/ | ||
+ | - As a final solution, reboot your load balancer | ||
+ | - Reduce the server load | ||
+ |